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Results of our most recent Reference Checking Survey

Of the respondents, 55% reported that their companies had policies in place regarding providing references on former employees. While 80% of the respondents believed the reference check is an important aspect of the hiring process, many admitted to not asking all the questions necessary to obtain a complete picture of the candidate. Please click here to view the survey results.

Analysis and interpretation of our most recent Reference Checking Survey

The reference check is a vital tool in assessing the potential success of a new hire. If improperly completed, it can result in an individual being hired into a position for which they are not qualified or where there is a mismatch of skills and personality. Please click here to view the analysis and interpretation of the survey responses.

The legalities of providing a reference check on a former employee

One of the more intriguing problems confronting a manager today, is trying to understand the law with respect to providing employment references; particularly discussing negative issues about a former employee with a potential employer. They balance trying to be fair with the employer, by giving meaningful information, but at the same time having a concern over their own legal liability. Provided in this article are two of the more notable aspects of this apparent worrisome topic. Please click here to view.

AXiOM International Reference Checking Survey

Over the years, we have conducted two-cross Canada surveys to identify the reference checking practices of Canadian companies. The object was to determine the effectiveness of Canadian reference checking practices.

Responding companies represented a cross-section of businesses in Canada, including those involved in manufacturing, retail, finance, insurance, publishing, hospitality and pharmaceuticals. Responses were also received from those in the fields of education and law, as well as those in the not-for-profit and service sectors and provincial governments. Respondents’ staff size ranged from small firms of six, to national companies with over 40,000 employees. Individuals completing the survey were human resource practitioners or hiring managers. Questions either required a yes or no answer or had multiple answer options.

Participants were asked questions in two areas:
1. Their current practices when completing a reference check on a potential hire and;
2. Their own responses, when contacted to provide a reference on a former employee

The results and analysis are detailed to the left, but the feedback was surprising given the belief that screening of a potential hire is of high importance.